Safeco is changing their name to Liberty Mutual.

Safeco Insurance was acquired by Liberty Mutual Insurance® in 2008 and retained the Safeco brand name. We believe we can bring greater value and best help our customers by combining into one brand. While the Safeco name will be retired, Safeco customers will keep their agent relationship, and their policies will not be impacted other than the name change.

For now, there is no action required by you. We will keep you informed through future communications.

We are committed to a seamless transition for you as our customer. Please review our frequently asked questions below.

  • This change will occur April 25th,  2026. In early 2025, we announced this change to our employees and partners, however there is nothing that policyholders need to do at this time.

  • Your policy will have the Liberty Mutual logo and branding on it; however, every other aspect will remain the same.

    What is not changing:

    • Policy number
    • Coverage
    • Premium
    • ID card (if applicable)
    • Benefits/Discounts
    • Independent Agent
    • Your service experience

  • Liberty Mutual originated in 1912 and is one of the largest global property and casualty insurers. Liberty Mutual acquired Safeco Insurance in 2008 but will be merging under the Liberty Mutual brand starting in 2026. For over 100 years, Liberty Mutual Insurance has been committed to helping people preserve and protect what they earn, build, own and cherish and will continue to do so for our Safeco Customers.

  • No, the same independent agent that you know and trust will continue to work with you. Your insurance experience should be seamless during this transition.

  • This name change does not impact your ID cards. You do not need to request a new one.
    Once your policy renews you will be issued a new Liberty branded ID card at the time.

  • Your rate is not impacted by this name change. You will keep the exact same policy and coverage, but your documents will have the Liberty Mutual logo branding on it.

    Upon renewal, your rate may be adjusted due to a rate revision or coverage change. This is part of our standard renewal process.

  • No, this change to the Liberty Mutual brand will not change your current coverages.

  • At this time, you can still manage your account using the login to Safeco.com or the Safeco app that you currently use. Eventually, these pages will be retired, and you will be encouraged to log into your account at Libertymutual.com or the Liberty Mutual app.

    To make things easy, your username and password will be the same. All policy, claims, and billing information will be transferred and available in your Liberty Mutual account.

  • Our representatives handle policyholder claims for both Safeco and Liberty Mutual brands so there will be no delay in your claim because of this name change. When this change occurs, you will be able to manage your claim and view details in your Liberty Mutual account.

    This brand change does not impact your:

    • Claim number
    • Claims representative and their contact information
    • Policy coverages, benefits, and deductibles

  • The policy renewal process will not change based upon this name change. You will receive your renewal packet according to your state’s requirements, typically 30 to 60 days before your policy renewal date. Exact timing may vary depending on your state.

    Upon renewal, your rate may be adjusted due to a rate revision or coverage change. This is part of our standard renewal process.

  • We will ensure you won’t lose any driving history, scores, and Accident Assistance enrollment when switching to Liberty Mutual.
    If you’re experiencing issues with the RightTrack program, please call us at 844-872-3326 or contact your agent directly for assistance.

    • You will need to download and log into the Liberty Mutual app. To make things easy, your username and password will remain the same.
    • All drivers on your policy will need to download the Liberty Mutual app.
    • To avoid receiving duplicate notifications, delete the Safeco app. In the future, RightTrack will only be available in the Liberty Mutual app.

  • Moving forward, all bills will come directly from Liberty Mutual. The billing addresses will remain the same.

    If you pay by credit card or funds are withdrawn from your bank account, the transaction or statement will now show Liberty Mutual.

    Please note: If you have set up fraud alerts for unknown or unapproved vendors on your account, please alert them.

    For homeowners, if applicable, we will work with your mortgage company to ensure a smooth transition and no lapse in coverage due to this change.